Business Systems Analyst

About Us

Polaris Advisors is a US-based healthcare IT consulting company.

We provide IT consulting services, professional services, and managed services to hospitals and healthcare systems across the United States.

Our mission is to transform healthcare operations by delivering unparalleled advisory services, digital transformation insights, and strategies for enterprise value creation.

We are currently in the process of establishing our Colombian legal entity, which will be a wholly owned subsidiary of Polaris Advisors.

About the Role

We're seeking two high-performing and motivated
Business Systems Analysts
to join our team.

You'll coordinate, review, analyze, and maintain Electronic Health Record (EHR) Systems, including specification gathering, configuration, testing, modification, activation, and ongoing support.

What will be your responsibilities?

• Provide tier-2 support for application incidents reported through the hospital help desk
• Offer analytical assistance to resolve incidents, maintenance items, and enhancement requests
• Perform daily monitoring of applications in production
• Coordinate application support with other IT teams including Infrastructure, Integration, Reporting, and Help Desk
• Document workflows
• Implement changes using documented procedures that comply with hospital policies
• Take ownership of low to medium complexity issues and act as a liaison between end users and support staff
• Assist senior team members in developing and maintaining requirements, specifications, and test cases for new or enhanced functionality
• Participate in team and cross-functional meetings and maintain appropriate records

What are we looking for in you?

Education

Bachelor's degree in one of the following or related fields:

• Management Information Systems
• Health Information Management
• Computer Science / Engineering
• Information Technology & Informatics
• Business Administration / Finance

Experience

• 1+ year of experience in similar roles

Required Skills

• Mid-level Microsoft Office proficiency
• Ability to identify risks and issues

Soft Skills

• Strong problem-solving skills
• Eagerness to learn
• Time management and organizational skills
• Effective communication
• Mentorship and collaboration abilities
• Negotiation skills
• Data-driven mindset

About the Offer

• Openings:
  2
• Location:
  On-Site - Calle 93a # Bogotá, Colombia)
• Contract Type:
  Full-Time
• Work Schedule:
  Monday - Friday, 8:00AM - 6:00PM EST (8-Hour Workdays)
• Salary Range:
  COP $5,000,000 – $6,000,000 (depending on experience)
• A dynamic team
• An open mind for new ideas

Do you want to be part of our team?

We look forward to your application

Polaris Advisors
is an equal opportunity employer.

We are committed to fostering an environment that supports, inspires, and respects all individuals.

We recruit through merit-based processes, regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.