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Urgent! BOGOTA- Customer Service Representative Job Opening In Bogotá – Now Hiring Ubiquity Global Services, Inc.
Let's tomorrow, together.
At Ubiquity, we live by the mantra head, heart, and hustle.
Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be.
Heart because we are always gracious with our time, our collaboration, and with one another.
And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.
Sound like the right fit?
Your tomorrow looks bright at Ubiquity.
Your Role: Customer Care Representative Responsibilities: Be customer obsessed.
Manage each call interaction with our customers’ satisfaction as your number one priority.
Identify customers’ needs, clarify information, research every issue and provide solutions.
Inform customer by explaining procedures; answering questions; providing information.
Deliver on commitments, do what you say you will do.
Resolve the customer issue same day, at most within 24 hours.
Always provide correct information to the customer.
Show empathy and respect with each customer interaction.
Requirements: High School diploma or equivalent required. Passion for delivering a stand-out customer experience.
Excellent verbal and written communication skills.
Ability to ask probing questions and problem resolution skills.
Ability to follow instructions for specific customer resolutions tasks.
Intermediate proficiency with PC navigation while providing exceptional customer service.
Ability to read, write, speak and understand the English language in a business environment (85% - 90%). Financial services or banking background preferred.
Flexible with schedules and available to work a variety of shifts to include weekends, overnights, holidays or extra shifts to meet the needs of the business.
What We Do.
Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better.
Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.
Come as U are, because U Matter at Ubiquity.
We’re committed to creating an inclusive employee experience for all.
Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.
✨ Smart • Intelligent • Private • Secure
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Unlock Your BOGOTA Customer Potential: Insight & Career Growth Guide
Real-time BOGOTA Customer Jobs Trends in Bogotá, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for BOGOTA Customer in Bogotá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 13628 jobs in Colombia and 1852 jobs in Bogotá. This comprehensive analysis highlights market share and opportunities for professionals in BOGOTA Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Ubiquity Global Services, Inc. is currently hiring and seeking a BOGOTA Customer Service Representative to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: BOGOTA Customer Service Representative Jobs Bogotá.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Ubiquity Global Services, Inc. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a BOGOTA Customer Service Representative Jobs Colombia varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for BOGOTA Customer Service Representative typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for BOGOTA Customer Service Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your BOGOTA Customer Service Representative interview at Ubiquity Global Services, Inc., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Ubiquity Global Services, Inc.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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