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Bilingual Trainer – Client Service and Call Center Solutions Job Opening In Medellín – Now Hiring BPO Global Services S.A.S

Bilingual Trainer – Client Service and Call Center Solutions

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Job description

Join our global community of talent

At BPO Global Services, we believe in the power of connection and growing together.

We're looking for a
Bilingual Call Center Trainer
who's ready to thrive in a dynamic, challenging environment with real opportunities for growth.

Requirements
Degree or technical certification in Education, Communications, Humanities, or Business Administration

Advanced English (a must)

At least 1 year of training experience in a call center environment

Proficient in Office tools and CRM systems

Strong skills with the Microsoft Office suite

Key Responsibilities
Update and manage training materials for assigned campaigns

Report and document any changes in training content

Prepare materials, coordinate sessions with agents and supervisors

Attend meetings with the Training team, clients, and other departments

Provide continuous support to agents during onboarding and early performance stages

Create monthly training reports

Manage access, accounts, and training tools

Support agents through their learning process

Develop updated training plans and content based on operational needs

What We Offer
Permanent contract with full legal benefits

Salary: $3,500,000 + $400,000 performance bonus

Flexible vacation policy so you can enjoy your time off

Day off on your birthday—because it's worth celebrating

Collaborative work environment and growth opportunities

If you meet the requirements and have a passion for training, this is your chance Apply now and become part of our team.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Bilingual Trainer Potential: Insight & Career Growth Guide


Real-time Bilingual Trainer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Bilingual Trainer in Medellín, Colombia, highlighting market share and opportunities for professionals in Bilingual Trainer roles.

6507 Jobs in Colombia
6507
113 Jobs in Medellín
113
Download Bilingual Trainer Jobs Trends in Medellín and Colombia

Are You Looking for Bilingual Trainer – Client Service and Call Center Solutions Job?

Great news! is currently hiring and seeking a Bilingual Trainer – Client Service and Call Center Solutions to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at BPO Global Services S.A.S adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Medellín. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Bilingual Trainer – Client Service and Call Center Solutions typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Bilingual Trainer – Client Service and Call Center Solutions Job Success

BPO Global Services S.A.S interview tips for Bilingual Trainer – Client Service and Call Center Solutions

Here are some tips to help you prepare for and ace your Bilingual Trainer – Client Service and Call Center Solutions job interview:

Before the Interview:

Research: Learn about the BPO Global Services S.A.S's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

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Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Final Thought:

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