Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Bilingual Trainer – Client Service and Call Center Solutions.
Colombia Jobs Expertini

Urgent! Bilingual Trainer – Client Service and Call Center Solutions Job Opening In Medellín – Now Hiring BPO Global Services S.A.S

Bilingual Trainer – Client Service and Call Center Solutions



Job description

Join our global community of talent

At BPO Global Services, we believe in the power of connection and growing together.

We're looking for a
Bilingual Call Center Trainer
who's ready to thrive in a dynamic, challenging environment with real opportunities for growth.

Requirements
Degree or technical certification in Education, Communications, Humanities, or Business Administration

Advanced English (a must)

At least 1 year of training experience in a call center environment

Proficient in Office tools and CRM systems

Strong skills with the Microsoft Office suite

Key Responsibilities
Update and manage training materials for assigned campaigns

Report and document any changes in training content

Prepare materials, coordinate sessions with agents and supervisors

Attend meetings with the Training team, clients, and other departments

Provide continuous support to agents during onboarding and early performance stages

Create monthly training reports

Manage access, accounts, and training tools

Support agents through their learning process

Develop updated training plans and content based on operational needs

What We Offer
Permanent contract with full legal benefits

Salary: $3,500,000 + $400,000 performance bonus

Flexible vacation policy so you can enjoy your time off

Day off on your birthday—because it's worth celebrating

Collaborative work environment and growth opportunities

If you meet the requirements and have a passion for training, this is your chance Apply now and become part of our team.


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Bilingual Trainer Potential: Insight & Career Growth Guide


  • Real-time Bilingual Trainer Jobs Trends in Medellín, Colombia (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Bilingual Trainer in Medellín, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6507 jobs in Colombia and 113 jobs in Medellín. This comprehensive analysis highlights market share and opportunities for professionals in Bilingual Trainer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Bilingual Trainer – Client Service and Call Center Solutions Job?

    Great news! is currently hiring and seeking a Bilingual Trainer – Client Service and Call Center Solutions to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at BPO Global Services S.A.S adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
  • What Is the Average Salary Range for Bilingual Trainer – Client Service and Call Center Solutions Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Medellín. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Bilingual Trainer – Client Service and Call Center Solutions?

    Key qualifications for Bilingual Trainer – Client Service and Call Center Solutions typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Bilingual Trainer – Client Service and Call Center Solutions?

    To improve your chances of getting hired for Bilingual Trainer – Client Service and Call Center Solutions, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Bilingual Trainer – Client Service and Call Center Solutions Job Success
    BPO Global Services S.A.S interview tips for Bilingual Trainer – Client Service and Call Center Solutions

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the BPO Global Services S.A.S's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Bilingual Trainer – Client Service and Call Center Solutions interview at BPO Global Services S.A.S, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the BPO Global Services S.A.S's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Bilingual Trainer – Client Service and Call Center Solutions Positions

    Setting up job alerts for Bilingual Trainer – Client Service and Call Center Solutions is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!