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Urgent! Bilingual Technical Support Representative – English-Spanish Bogotá, Colombia Job Opening In Bogotá – Now Hiring TTEC
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.
As a Bilingual Technical Support Representative – Spanish-English working in Bogota, Colombia, you’ll be a part of bringing humanity to business.
#experienceTTEC
What You’ll be Doing
Do you have a passion for technology and helping others?
In this role, you’ll work to resolve customer technical requests or issues via voice and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms.
Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
• Bring your passion and love for technology to know what’s going on with the latest technology products and help customers
• Answer verbal and written incoming communications from customers
• Connect and resolve issues with customers using written communication only
What You Bring to the Role
• 2+ years of tech support and troubleshooting experience and/or a degree in IT/IS or a related field
• Proficiency in connecting with customers through voice, email and chat
• Excellent grammar, spelling, and written communication skills
• Strong computer skills
• Leadership, cognitive, and decision-making abilities
• Ability to recognize and resolve customer issues independently
• Post-secondary education
What You Can Expect
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And a competitive base wage of 3,000,000 COL + 500,000 COL of meal allowance + 1,000,000 COL hiring bonus, performance bonus opportunities, and the benefits you'd expect and maybe a few that would pleasantly surprise you
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career.
From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family.
You'll report to the Team Lead.
You'll contribute to the success of the customer experience and the overall success of the team.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Bilingual Technical Potential: Insight & Career Growth Guide
Real-time Bilingual Technical Jobs Trends in Bogotá, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Bilingual Technical in Bogotá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 9192 jobs in Colombia and 600 jobs in Bogotá. This comprehensive analysis highlights market share and opportunities for professionals in Bilingual Technical roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TTEC is currently hiring and seeking a Bilingual Technical Support Representative – English Spanish Bogotá, Colombia to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Bilingual Technical Support Representative – English Spanish Bogotá, Colombia Jobs Bogotá.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TTEC adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Bilingual Technical Support Representative – English Spanish Bogotá, Colombia Jobs Colombia varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Bilingual Technical Support Representative – English Spanish Bogotá, Colombia typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Bilingual Technical Support Representative – English Spanish Bogotá, Colombia interview at TTEC, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TTEC's products or services and be prepared to discuss how you can contribute to their success.
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