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Urgent! Bilingual Customer Service Representative Job Opening In Barranquilla – Now Hiring Confidential

Bilingual Customer Service Representative



Job description

Bilingual Customer Service Representative (English B2–C1)

Location:
Barranquilla (on-site)

Employment Type:
Full-time

Contract Type:
Permanent

Are you passionate about delivering exceptional customer experiences and communicating with people from all over the world?

We're looking for talented, service-oriented professionals with strong English skills who are ready to join a team that values empathy, growth, and excellence in every interaction.

What you'll do:

  • Handle inbound and outbound customer interactions through calls, chat, and email with professionalism and care.

  • Provide accurate, timely, and empathetic solutions to customer inquiries or issues.

  • Maintain high-quality standards and meet key performance metrics.

  • Record and track customer interactions using internal systems.

  • Represent our brand's values and service culture in every exchange.

Who you are:

  • English level
    B2–C1
    (conversational and fluent).

  • At least
    6 months of experience
    in customer service, call center, or bilingual support roles.

  • Excellent communication, active listening, and problem-solving skills.

  • Able to work
    on-site in Medellín
    .

  • Customer-focused, detail-oriented, and motivated to achieve results.

What we offer:

  • Permanent contract.

  • Base salary:
    $3,000,000 COP + performance-based bonuses.

  • Career growth opportunities and professional development programs.

  • Ongoing training and upskilling in communication, leadership, and customer experience.

  • Corporate benefits, discounts, and a people-centered culture.

  • Positive and collaborative work environment.

  • Eligibility for a
    hybrid work model
    after the first 3 months based on performance.

If you're looking for stability, growth, and a workplace that truly values people, we'd love to meet you


Required Skill Profession

Other General



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    Unlock Your Bilingual Customer Potential: Insight & Career Growth Guide


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