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Bilingual Customer Service and Sales Representative Job Opening In Sabana de Bogotá – Now Hiring Teamficient


Job description

Position: Bilingual Customer Service and Sales Representative (Remote)

About Us: At TeamFicient, we are a dynamic team of highly experienced professionals dedicated to providing tailored solutions that meet the unique needs of our clients.

  • Location: Remote
  • Employment Type: Full-Time
  • Company: TeamFicient -
  • Salary Range: TBD

Job Summary:

We are looking for a Bilingual Customer Service and Sales Representative with +2 years of experience in CSR roles in English and Spanish.

In this role, you will be the first point of contact for our customers, assisting with inquiries, resolving issues, and providing information about our products and services.

You will also identify sales opportunities and help achieve sales targets by offering relevant solutions to our customers' needs.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner.

  • Provide accurate information about products, services, and policies.

  • Resolve customer issues efficiently while maintaining a high level of customer satisfaction.

  • Identify customer needs and recommend appropriate products or services to maximize sales opportunities.

  • Follow up on leads and close sales to meet or exceed sales targets.

  • Maintain detailed and accurate records of customer interactions and transactions in the CRM system.

  • Collaborate with team members and other departments to improve customer service and sales processes.

  • Stay up-to-date with product knowledge, company offerings, and industry trends.

  • Handle returns, complaints, and other customer issues in accordance with company policies.

  • Continuously seek ways to improve customer experience and contribute to team goals.

Requirements:

  • +2 years of experience in customer service or similar CSR roles, in English and Spanish.

  • Experience in customer service or similar positions.

  • Proficiency in office tools (Microsoft Office, Google Workspace).

  • Organizational and time management skills.

  • Attention to detail and accuracy in document management.

  • Excellent communication and collaboration skills.

  • Ability to work independently.

  • Effective task management in a remote environment.

Academic Background:

  • Degree associated with the position.

  • Mandatory English level C1-C2.

Benefits:

  • Competitive salary.

  • Statutory benefits.

  • Opportunities for career advancement.

  • Stable and supportive work environment.

This is a long-term position where you'll be part of an awesome team, working from home with guidance and support

For any questions, please send an email to (Note: Applications are only accepted via the application form.

Sending resumes to the Recruitment email will not be entertained.)

Job Type: Full-time

Required Skill Profession

Other General


  • Job Details

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Unlock Your Bilingual Customer Potential: Insight & Career Growth Guide


Real-time Bilingual Customer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Bilingual Customer in Sabana de Bogotá, Colombia, highlighting market share and opportunities for professionals in Bilingual Customer roles.

14388 Jobs in Colombia
14388
1026 Jobs in Sabana De Bogotá
1026
Download Bilingual Customer Jobs Trends in Sabana De Bogotá and Colombia

Are You Looking for Bilingual Customer Service and Sales Representative Job?

Great news! is currently hiring and seeking a Bilingual Customer Service and Sales Representative to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Teamficient adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Bilingual Customer Service and Sales Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Sabana de Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Bilingual Customer Service and Sales Representative?

Key qualifications for Bilingual Customer Service and Sales Representative typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Bilingual Customer Service and Sales Representative Job Success

Teamficient interview tips for Bilingual Customer Service and Sales Representative

Here are some tips to help you prepare for and ace your Bilingual Customer Service and Sales Representative job interview:

Before the Interview:

Research: Learn about the Teamficient's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Bilingual Customer Service and Sales Representative interview at Teamficient, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Teamficient's products or services and be prepared to discuss how you can contribute to their success.

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