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BACK OFFICE IPRAN CONFIG Job Opening In Cali – Now Hiring OSC Top Solutions Group


Job description

Job Description
Objetivo del cargo: Back Office de Transmisión IPRAN será responsable de planificar, gestionar y ejecutar ventanas de mantenimiento en la red IPRAN, asegurando la continuidad del servicio y minimizando el impacto en los usuarios.

Deberá garantizar la correcta ejecución de los trabajos de mantenimiento, coordinar con otras áreas involucradas, supervisar el cumplimiento de los Acuerdos de Nivel de Servicio (ANS) y mantener una documentación completa de las intervenciones.

Además, debe realizar las revisiones necesarias antes, durante y después de las intervenciones, validar el estado de los elementos de la red y gestionar cualquier incidencia o afectación en la red IPRAN.

Funciones.

• Planificar, gestionar y ejecutar ventanas de mantenimiento en la red IPRAN, asegurando la continuidad del servicio.


• Gestionar la apertura, seguimiento y cierre de las ventanas de mantenimiento, realizando prechecks y postchecks de cada intervención.
• Asegurar la correcta ejecución de rollback en caso de fallos durante la intervención.
• Coordinar con otras áreas para asegurar la sincronización de actividades y el cumplimiento de los Acuerdos de Nivel de Servicio (ANS).
• Realizar revisiones de operatividad antes, durante y después de los trabajos de mantenimiento.
• Garantizar la correcta documentación de cada intervención en las herramientas de gestión de Claro.
• Generar informes sobre la ejecución de las ventanas de mantenimiento y reportar cualquier desviación o incidencia.
• Atender solicitudes relacionadas con afectaciones o mantenimiento en la red IPRAN.
• Validar el estado de los elementos de la red y gestionar fallas con empresas electrificadoras cuando el mantenimiento impacta la red
• Identificar y mitigar riesgos asociados a las intervenciones de mantenimiento, asegurando la mínima afectación al servicio.

Requisitos


  •  Bachiller, técnico o tecnólogo en áreas administrativas, comerciales o afines.
  •  Experiencia mínima de 1 año en atención al cliente y soporte telefónico.
  •  Habilidad para comunicarte con claridad, resolver problemas y mantener siempre una actitud positiva.
  •  Manejo básico de herramientas ofimáticas


Si cumples con estos requisitos y estás listo/a para unirte a un equipo innovador donde tu experiencia y proactividad serán valoradas, ¡envíanos tu hoja de vida!

Ventajas

¡Crece con nosotros!

En nuestra empresa valoramos tu talento y queremos que hagas parte del equipo.

  • Te ofrecemos:
  • Salario mensual de $2.400.000 COP
  • Contrato, obra o labor con todas las prestaciones de ley
  • Auxilio de transporte
  • Un ambiente de trabajo donde podrás aprender, aportar y crecer

En OSC TOP SOLUTIONS GROUP, te ofrecemos un entorno de trabajo desafiante y colaborativo, donde podrás crecer profesionalmente y dejar tu huella en el sector de las telecomunicaciones.

Tendrás la oportunidad de trabajar con tecnologías de vanguardia y participar en proyectos estratégicos que impactarán el futuro de la conectividad en Colombia.




Requirements
Requisitos del cargo Formación académica:Bachiller, técnico o tecnólogo en áreas administrativas, comerciales o afines.

Experiencia:Mínimo 1 año en atención al cliente y soporte telefónico (preferiblemente en entornos de servicio o call center).

Habilidades clave: * Excelente comunicación verbal y escrita.

* Orientación al servicio y resolución efectiva de requerimientos.

* Manejo adecuado de herramientas ofimáticas y sistemas de gestión de llamadas.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your BACK OFFICE Potential: Insight & Career Growth Guide


Real-time BACK OFFICE Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for BACK OFFICE in Cali, Colombia, highlighting market share and opportunities for professionals in BACK OFFICE roles.

2727 Jobs in Colombia
2727
7 Jobs in Cali
7
Download Back Office Jobs Trends in Cali and Colombia

Are You Looking for BACK OFFICE IPRAN CONFIG Job?

Great news! is currently hiring and seeking a BACK OFFICE IPRAN CONFIG to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at OSC Top Solutions Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for BACK OFFICE IPRAN CONFIG Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Cali. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for BACK OFFICE IPRAN CONFIG?

Key qualifications for BACK OFFICE IPRAN CONFIG typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for BACK OFFICE IPRAN CONFIG Job Success

OSC Top Solutions Group interview tips for BACK OFFICE IPRAN CONFIG

Here are some tips to help you prepare for and ace your BACK OFFICE IPRAN CONFIG job interview:

Before the Interview:

Research: Learn about the OSC Top Solutions Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your BACK OFFICE IPRAN CONFIG interview at OSC Top Solutions Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the OSC Top Solutions Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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