August 28, 2025 Service Sales Support Bogotá D.C. , Colombia

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries.

Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors.

Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services.

Used across diverse industries, they enhance the sustainability and efficiency of production processes globally.

Your responsibilities and tasks:

As a Service Sales Support, you will play a crucial role in our department, serving as the essential link between our customers and our internal operations.

Your main responsibility will be to efficiently and effectively manage the spare parts business, which is vital for the continuous operation and success of our customers in the dairy, beverage, and home and personal care (HPC) markets.

You will be part of a dynamic team that drives growth and customer satisfaction through the timely and accurate provision of spare parts, thereby ensuring the uninterrupted operation of their industrial facilities.

You will be the key point of contact for coordinating and facilitating spare parts needs across various locations, thus optimizing the global supply chain and strengthening our relationships with customers worldwide.

This position will provide you with the opportunity to develop strategic skills in sales and services while directly contributing to the success and expansion of our company.

Key Responsibilities:

• Quoting spare parts and components requested by customers, ensuring the accuracy and competitiveness of the offers.
  
  
• Analyzing customer spare parts consumption patterns to identify upselling opportunities and additional sales strategies.
  
  
• Collaborating closely with the sales team to ensure proper responses to customer requests and meet delivery deadlines.
  
  
• Entering and managing sales and service orders in the SAP system.
  
  
• Maintaining accurate records of quotations, orders, and sales activities in the CRM to facilitate tracking and reporting.
  
  
• Participating in team meetings and effectively communicating relevant information to all involved departments.
  
  
• Supporting the resolution of issues related to sales orders, deliveries, and invoicing, ensuring customer satisfaction at all times.
  
  

Your profile and qualifications:

Required Qualifications & Experience:

• University degree in Engineering, Business Administration, or a related field.
  
  
• At least 5 years of experience in service sales, commercial enablement, or service product management—preferably in an industrial, capital equipment, or technology environment.
  
  
• Experience in launching and scaling strategic initiatives across multiple countries.
  
  
• Fluent in English and Spanish

Required skills:

• Technical knowledge: Ability to understand the technical aspects of GEA’s products and services, as well as the Food and Beverage industry in general.
  
  
• Sales skills: Proven experience and ability in closing sales and achieving business goals.
  
  Ability to identify sales opportunities and turn them into successful deals.
  
  
• Effective communication: Excellent verbal and written communication skills in Spanish and, possibly, other languages relevant to the target market.
  
  Ability to clearly and persuasively communicate the benefits of GEA’s products and services.
  
  
• Customer relations: Ability to build and maintain strong customer relationships, understanding their needs and offering value-added solutions.
  
  Ability to effectively manage customer expectations and ensure their satisfaction.
  
  
• Autonomy and organizational skills: Ability to work independently and manage time and tasks efficiently.
  
  Organizational skills to maintain accurate records of sales activities and meet established deadlines.
  
  
• Negotiation: Ability to negotiate favorable business terms with customers and close profitable deals for GEA.
  
  Ability to diplomatically resolve conflicts and reach mutually beneficial solutions.
  
  
• Customer orientation: A customer-focused approach, with a strong commitment to meeting their needs and exceeding expectations.
  
  A proactive attitude to anticipate customer needs and offer preventive and proactive solutions.
  
  

GEA is an equal opportunity employer.

Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.

Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

GEA careers

Join a top employer

GEA is certified as a Top Employer by the Top Employers Institute for Europe.

We have high scores for Leadership, Ethics & Integrity and Sustainability.

GEA careers

A world of opportunities

We’re a global industrial engineering company and one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors, and many others.

GEA offers exciting and diverse training and career opportunities around the world.

GEA’s heritage stretches back more than 140 years.

Today, we operate in resilient customer industries with a dedicated workforce of more than 18,000 employees and conduct business with more than 150 countries.

Stay in touch with GEA innovations and stories by signing up for news from GEA.

We are here to help! With just a few details we will be able to respond to your inquiry.

GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors.

Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services.

Used across diverse industries, they enhance the sustainability and efficiency of production processes globally.

GEA is listed in the German MDAX and the STOXX Europe 600 Index and is also among the companies comprising the DAX 50 ESG and MSCI Global Sustainability Indices.

#J-18808-Ljbffr