Overview
Job title: Assistant Property Manager (Must have AppFolio software exp) | Location: LATAM | Industry: Property Management
We are a growing property management company based in Philadelphia, PA, managing a portfolio of over 330 units across 100+ properties.
We are seeking a highly capable Operations & Property Management Virtual Assistant to join our team on a trial basis, with potential for a permanent role.
English is required for the full shift.
Role details
Job ID: CHRDIA1 | Employment type: Full-time | Work schedule: 8:00am to 5:00pm / 9:00am to 6:00pm EDT | Salary: $7 to $8 per hour
Immediate start: ASAP.
Applicants are asked to submit a resume and an audio recording in English.
Key responsibilities
- Tenant communication: primary point of contact for rent collection calls, notices, and scheduling appointments with tenants.
- Ensure housing requirement and licensing compliance.
- Manage and file diversions & evictions.
- List units for rent, follow up on leads, and schedule showings.
- Screen prospective residents and process applications.
- Prepare lease documentation.
- Schedule move-in and move-out inspections.
- Oversee maintenance requests, assign work orders, and follow up on work completed.
- Assist owners with property-related projects.
- Administrative support: manage rental portfolio across over 35 LLCs with attention to detail.
- Ledger & rent roll management: review tenant ledgers and rent rolls, update property management software (AppFolio), follow up on rents due.
- Philadelphia-specific tasks: filing diversions (eviction process initial stage), renew rental licenses, upload lead certifications.
Qualifications & skills
The following qualifications are must-haves:
- Proficiency in AppFolio: must be proficient in AppFolio for property management operations.
- Proficient in Google Drive and MS Office.
- Strong oral and written communication skills.
- Bilingual (Spanish/English): ability to speak, read, and write in Spanish is required to communicate with Spanish-speaking tenants.
- Property Management Experience: prior experience in property management, preferably within the United States.
- Attention to Detail: high level of accuracy in managing ledgers and legal filings.
Preferred qualifications
The ideal candidate will also have:
- Philadelphia Knowledge: familiarity with Philadelphia landlord-tenant laws and processes (rent roll, notices, license renewals, lead certifications, eviction process).
- Experience with scattered housing: portfolio of single-family homes and duplexes is a plus.
Application instructions
Submission: please submit your resume and an introductory video or audio (approximately 2 minutes) highlighting your work experience and tenure.
A meeting will be scheduled once received.
Additional link:
Note: English level requirement is mandatory for the role.
Company/Job metadata
- Seniority level: Executive
- Job function: Management
- Industries: Staffing and Recruiting
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