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Urgent! Asistente de Cartera y Atención a Afiliados Job Opening In Bogotá – Now Hiring Fedesoft Colombia

Asistente de Cartera y Atención a Afiliados



Job description

Estamos buscando nuevo talento para Fedesoft

Cargo: Asistente de Cartera y Atención a Afiliados

Ubicación: Bogotá, modalidad presencial

En Fedesoft creemos en el poder del software colombiano y en el valor de nuestros afiliados.

Por eso buscamos a un profesional que gestione con excelencia la relación con empresarios del gremio, garantizando el recaudo oportuno de la cartera y una atención cercana, ágil y de calidad.

Propósito del cargo

Serás el puente entre la federación y nuestros afiliados, asegurando confianza, servicio oportuno y fortaleciendo el vínculo gremial.

Principales responsabilidades

Gestionar el pago oportuno de la cartera mediante contacto telefónico y digital.

Hacer seguimiento a compromisos y acuerdos de pago.

Mantener actualizada la base de datos de afiliados.

Brindar atención personalizada a empresarios afiliados.

Apoyar la comunicación de actividades, programas y beneficios de Fedesoft.

Generar reportes de cartera e interacción con afiliados.

Coordinar con otras áreas para asegurar la satisfacción de los empresarios.

Perfil requerido

Formación: Técnico, tecnólogo o profesional en áreas administrativas, financieras, contables, servicio al cliente o afines.

Experiencia: mínimo 2 años en gestión de cartera y servicio al cliente (preferiblemente en gremios, cámaras de comercio o empresas de servicios).

Competencias técnicas: Excel, CRM, ERP, negociación, comunicación asertiva, orientación al cliente y cumplimiento de metas.

Habilidades blandas: empatía, escucha activa, autonomía, proactividad y capacidad de relacionamiento con empresarios.

Si eres organizado, disfrutas el trato directo con empresarios y quieres hacer parte de una federación que impulsa el sector de software en Colombia, te estamos buscando

Envía tu hoja de vida al correo con el asunto: Asistente de Cartera – (Tu Nombre)


Required Skill Profession

Other General



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