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Urgent! Asesores en Servicio al Cliente Remoto Job Opening In Bogota – Now Hiring COLOMBIA SENSATIONS S.A.S

Asesores en Servicio al Cliente Remoto



Job description

Descripción del puesto: Estamos en búsqueda de Asesores de Servicio al Cliente Remoto para unirse a nuestro equipo.

Esta es una oportunidad para quienes disfrutan de interactuar con clientes, ofrecer soluciones eficaces y proporcionar una experiencia excepcional, todo desde la comodidad de su hogar.



Funciones:

Atención telefónica y chat en vivo: Proveer atención a clientes a través de canales telefónicos y de chat en vivo, resolviendo dudas, quejas y ofreciendo soluciones de manera amigable y profesional.



Soporte por correo electrónico: Gestionar y dar seguimiento a las consultas recibidas por correo electrónico, proporcionando respuestas claras y precisas en tiempo y forma.



Resolución de problemas: Ayudar a los clientes con problemas técnicos, dudas sobre productos o servicios, y brindar soporte en la gestión de pedidos, devoluciones o cualquier otro requerimiento.



Asesoramiento personalizado: Brindar recomendaciones y asesoramiento sobre productos o servicios, entendiendo las necesidades específicas de cada cliente.



Manejo de bases de datos: Actualizar y mantener información precisa y detallada en el sistema de gestión de clientes.



Requisitos:



Con o sin Experiencia, Habilidades de comunicación verbal y escrita, Empatía, paciencia y orientación al cliente.

Capacidad para resolver problemas de manera eficiente y proactiva.

Postularse directamente cv al lilianasuarez.rrhh (ar rob a) g m a i l ( pu n to ) c o m contar con Buen manejo de herramientas tecnológicas (computadora, internet, software de gestión, etc.), Capacidad de trabajo en equipo y autonomía.



Conexión a internet estable y un entorno adecuado para trabajar desde casa.



Contrato laboral a tiempo completo o medio tiempo.

Flexibilidad para trabajar desde casa.

Capacitación continua.

Oportunidades de crecimiento dentro de la empresa.



Si te apasiona el servicio al cliente y buscas una oportunidad de empleo flexible y dinámica, ¡te invitamos a postularte! ENTREVISTA PRESENCIAL Bogota


Required Skill Profession

Other General



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