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Asesor/a de Soporte Tecnico – Call Center Job Opening In Bogotá – Now Hiring Grupo COS (Customer Operation Success)


Job description

Oferta de Trabajo: Asesor/a de Soporte Tecnico – Call Center

Descripción del Cargo:

Buscamos Técnicos o Tecnólogos en sistemas, electrónica, redes o afines con experiencia mínima de 6 meses en servicio al cliente o soporte en call center.

Este cargo es ideal para estudiantes nocturnos o virtuales.

Requisitos:

  • Técnico o Tecnólogo en sistemas, electrónica, redes o afines
  • 6 meses de experiencia en servicio al cliente o soporte técnico en call center.

  • Se reciben estudiantes nocturnos o virtuales.

Funciones:

  • Soporte técnico por medio del call center.

Beneficios:

  • Estabilidad laboral.

  • Plan de carrera (impulsamos la equidad de género).

  • Flexibilidad de horarios (prioridad para estudiantes y mamás).

  • Salario emocional.

  • Club de Bienestar (SPA para mujeres).

  • Parqueadero gratis.

  • Campeonatos deportivos.

  • Zonas de descanso y relajación.

  • Subsidios caja compensación (vivenda, escolaridad, familiar, lonchera).

Condiciones:

  • Tipo de contrato: Obra labor + prestaciones de ley.

  • Horarios: 8 horas diarias, 44 horas semanales.

  • Salario: $ comisión con techo de hasta $ por cumplimiento de indicadores.

Ubicación:

  • Presencial en las instalaciones de la compañía, Carrera 42 BIS # 13 – 90 Site 5-6.

Si cumples con los requisitos, no dudes en postularte para ser parte de nuestra gran familia

Tipo de puesto: Tiempo completo

Pregunta(s) de postulación:

  • ¿Tienes experiencia en Call Center?, De ser así, ¿Cuánto tiempo y en qué área?

  • ¿Actualmente eres estudiante?, ¿en qué horario estudias?, ¿Jornada diurna o nocturna?

  • ¿Cuál es tu nivel académico certificado?, ¿Bachiller, técnico, tecnólogo o profesional?

Required Skill Profession

Other General


  • Job Details

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Are You Looking for Asesor/a de Soporte Tecnico – Call Center Job?

Great news! is currently hiring and seeking a Asesor/a de Soporte Tecnico – Call Center to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Grupo COS (Customer Operation Success) adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Asesor/a de Soporte Tecnico – Call Center Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Asesor/a de Soporte Tecnico – Call Center typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Asesor/a de Soporte Tecnico – Call Center Job Success

Grupo COS (Customer Operation Success) interview tips for Asesor/a de Soporte Tecnico – Call Center

Here are some tips to help you prepare for and ace your Asesor/a de Soporte Tecnico – Call Center job interview:

Before the Interview:

Research: Learn about the Grupo COS (Customer Operation Success)'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Asesor/a de Soporte Tecnico – Call Center interview at Grupo COS (Customer Operation Success), research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Grupo COS (Customer Operation Success)'s products or services and be prepared to discuss how you can contribute to their success.

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