Job Title: Bilingual Appointment Setter
Company:
MDW Aesthetics
Location:
Remote (LATAM)
Compensation:
$1,200/month base + performance bonuses
On-Target Earnings:
$1,400–$2,000/month with overtime opportunities
Schedule:
Full-Time, 9:30 AM – 6:30 PM EST (may shift slightly, e.g., 10 AM – 7 PM EST)
About MDW Aesthetics
MDW Aesthetics is a premier medical aesthetics clinic based in Miami, Florida.
We help clients look and feel their best through luxury treatments that boost confidence and transform lives.
As our business rapidly expands, we're building a high-performing team to ensure every client feels taken care of from their very first call.
We're looking for an experienced, organized, and coachable Appointment Setter who thrives in a fast-paced environment, is confident on the phones, and takes pride in being part of both a luxury brand and a winning culture.
Responsibilities
- Call every new lead within
five minutes
of opting in, during working hours.
- Make
50–100 outbound calls per day
to re-engage old leads.
- Use provided scripts with confidence, following proven processes for booking.
- Participate in trainings, coaching calls, and role-plays to continuously improve.
- Book
5–10 appointments per day
initially, growing to
10–15 per day
as lead flow scales.
- Log all information accurately into
Go High-Level
(lead management CRM).
- Transfer all booked appointment data into
Boulevard
(business CRM) to ensure smooth client hand-offs.
- Provide daily reports of activity and results.
Requirements
- Fluent in Spanish and English.
- Previous experience in appointment setting or phone-based sales.
- Organized, detail-oriented, and comfortable working in a high-volume, fast-paced role.
- Strong emotional intelligence and the ability to build trust quickly with clients.
- Able to consistently meet performance expectations:
- 50–100 outbound calls per day.
- Calling all new leads within five minutes during working hours.
- Booking 5–10 appointments per day initially, scaling to 10–15 per day as lead flow increases.
- Access to ChatGPT
- Reliable primary internet connection.
- Backup internet option (e.g., mobile hotspot or tethering).
- If your country experiences power outages, you must have a backup power source such as a generator.
Tools & Platforms We Use
- Slack
- Google Suite
- Go High-Level (CRM for leads)
- Boulevard (business CRM for booked appointments)
What We Offer
- A structured onboarding process and direct support from the founders.
- Ongoing training, coaching, and role-play sessions to help you succeed.
- A respectful and supportive culture built on trust, accountability, and high standards.
- A long-term, stable role in a business that is rapidly expanding.
- The opportunity to represent a luxury brand that helps people feel beautiful and confident.
How to Apply
This is not just another appointment-setting role — it's a chance to be part of a fast-growing, high-impact company where your work directly helps clients take their first step toward feeling their best.
If you're experienced on the phones, hungry to perform, and excited to join a winning team, we'd love to meet you.