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Urgent! Application Support Engineer Job Opening In Medellín – Now Hiring UniFirst Corporation

Application Support Engineer



Job description

Job Summary

Seeking a Mid-Level Application Support Engineer with strong troubleshooting skills and a solid foundation in software engineering.

This is a hands-on technical role supporting a diverse application ecosystem spanning Classic ASP, .NET (Web and Desktop), SQL Server, and SSIS.

You'll play a key role in maintaining the health of our internal applications, while progressively taking ownership of break/fix and light development work.

This role is ideal for someone with mid-level experience who enjoys dissecting complex systems, supporting business users, and is motivated to grow into a more advanced engineering or system modernization role over time.

  • Strong problem-solving instincts and a calm, collaborative approach to high-pressure incidents.

  • Comfortable using version control systems (e.g., Git, Azure DevOps) and working within branching strategies.

  • Strong SQL skills: capable of writing/debugging complex queries and analyzing stored procedures.

  • Proficient in reading and debugging Classic ASP and .NET (VB.NET/C#) codebases.

  • Provide technical support for internal applications across Classic ASP, .NET (WinForms, Web Forms, MVC), SQL Server, and SSIS workflows.

  • Investigate and resolve application issues, ranging from configuration errors and data anomalies to code-level bugs.

  • Own the full support lifecycle: triage, root cause analysis, solution implementation, and documentation.

  • Collaborate with our business partners and engineering teams to reproduce bugs and validate fixes.

  • Work within source control and CI/CD pipelines to deploy hotfixes and enhancements as needed.

  • Contribute to system modernization efforts by identifying areas for refactoring or replacement.

  • Create and maintain documentation for support procedures and technical knowledge base.

  • Participate in triage responsibilities and production monitoring.

Qualifications

  • 3-5 years of progressively senior experience in technology support, design, development, and delivery
  • Solution delivery using formal methodologies including Scrum
  • Experience with app development/integration using .NET and Classic ASP for both web based and desktop applications
  • Familiar with Windows services, IIS, and job scheduling (e.g., SSIS, Task Scheduler)
  • Experience with T-SQL, Kafka, SignalR, web services, git, and MVC
  • Familiarity with CI/CD and Azure DevOps
  • Familiarity with legacy Microsoft languages (VB, ASP)

Education

  • Bachelor's Degree in computer science or related field

Additional Requirements

  • Strong written and verbal communication skills; able to convey complex technical information clearly to both technical and non-technical audiences.

  • Sense of urgency, and ability to problem solve on the fly
  • Strong analytical and problem-solving skills


Required Skill Profession

Other General



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    Unlock Your Application Support Potential: Insight & Career Growth Guide


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