Application Support Analyst – Finance Systems

Overview

Application Support Analyst – Finance Systems

Location: Colombia | Remote

Inchcape Digital, part of Inchcape’s global network, is seeking an Application Support Analyst – Finance Systems to provide first-level business process and functional support for the global Coupa platform.

You will work with cross-functional teams including Procurement, Finance, and regional stakeholders to ensure the Coupa system supports and enhances business processes across our global footprint.

Worried that you don’t meet all the criteria exactly?

We encourage you to apply.

Your skills and perspectives may be the perfect fit for this role or another opportunity within our organization.

Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they belong and succeed.

Responsibilities

• Analyze incidents and service requests to provide and deploy efficient solutions within agreed SLAs, aligned with financial applications and business best practices.
  
  
• Identify repetitive incidents that can be managed as problems and lead root-cause analysis.
  
  
• Contribute to knowledge management: create end-user documentation, capture known errors in the knowledge base, and prepare end-user training materials.
  
  
• Develop functional tests in a quality environment and support end-user testing as needed.
  
  

Qualifications

• Familiarity with financial applications such as Coupa, Blackline, Concur, etc.
  
  
• At least 6 months of Coupa (or other financial applications) knowledge (e.g., key user, university intern experience).
  
  
• Bachelor’s degree in Engineering, IT, or related field.
  
  
• Excellent problem-solving and communication skills; ability to work with cross-functional teams.
  
  

Benefits & Environment

• Supportive environment with a dynamic team committed to your success.
  
  
• Career growth and development opportunities.
  
  
• Work-life balance and a role that balances strategic analysis with day-to-day business support.
  
  
• Industry leadership as part of a company transforming automotive distribution and related services.
  
  

About us

Inchcape is the leading global automotive distributor operating in 38 markets, partnering with major brands to power mobility today and in the future.

Our diverse global team of over 16,000 colleagues fosters an inclusive culture and delivers a brilliant experience for our customers and partners.

Inchcape Digital employs over 1,300 team members across Colombia and the Philippines, with a portfolio including vehicle distribution, fulfilment solutions, retail experiences, and financial services information requests.

Additional information

Selected candidates will be contacted to initiate our hiring journey.

We may request additional information to better understand your background and qualifications for the role.