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Analyst I - DOC Monitoring Job Opening In Bogotá – Now Hiring Accelya


Job description

Analyst I - DOC Monitoring page is loaded## Analyst I - DOC Monitoringremote type: Hybridlocations: Colombia - Remotetime type: Full timeposted on: Posted Yesterdayjob requisition id: JR For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future.

Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.

As an Analyst I- Service Management, you will be primarily responsible for monitoring our applications, 24x7.

Also, will utilize monitoring tools for monitoring issues, monitoring trends, and performing data analysis.Job DescriptionTaking Care of Digital Operations Center as a DOC Analyst.You will be primarily responsible for monitoring our applications, 24x7.Monitor system alerts and notifications to proactively address potential issues before they impact end-users, following established protocols.You will utilize monitoring tools for monitoring issues, monitoring trends, and performing data analysis.If there is any error in Trends and analysis need to report to production and development teams.Understanding data traffic and user logs.Qualifications:A Bachelor's degree in Computer Science, Computer Applications, Information Technlogies, Data Analytics, or a related field – or equivalent work experience.Ideal candidates will have a background or strong interest in data analysis.A genuine enthusiasm for learning new technologies and growing within the IT support domain.Solid problem-solving skills with the ability to identify, diagnose, and resolve basic technical issues.Excellent verbal and written communication skills, with a customer-focused mindset and a commitment to quality service.Ability to collaborate effectively within a team and communicate with users of varying technical backgrounds.Proficiency in Microsoft Excel is essential – including the use of formulas, data visualization (charts), and analytical functions.A background in programming or scripting is preferred and will be considered an asset.Familiarity with monitoring and analytics tools such as DataDog, Sumo Logic, Power BI, Tableau, or similar platforms is a plus.Must be willing to work a rotating shift schedule, including weekends and holidays, to support 24/7 operational coverage.Preferred Previous experience in an IT support or customer service role is a plus.

Basic knowledge of operating systems (Windows, macOS, Linux), office productivity tools (e.g., Microsoft Office, Google Workspace), and remote support tools.

Familiarity with networking basics, including TCP/IP, VPN, DNS, and DHCP.

IT certifications (e.g., CompTIA A+, Microsoft Certified: Windows, or equivalent) are a plus but not required**Location: BOGOTA****Work Hours: 12 PM – 8 PM****English is a must; interviews will be held in this language.** #J-18808-Ljbffr

Required Skill Profession

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Are You Looking for Analyst I DOC Monitoring Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Accelya adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Analyst I DOC Monitoring Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Analyst I DOC Monitoring typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Analyst I DOC Monitoring Job Success

Accelya interview tips for Analyst I   DOC Monitoring

Here are some tips to help you prepare for and ace your Analyst I DOC Monitoring job interview:

Before the Interview:

Research: Learn about the Accelya's mission, values, products, and the specific job requirements and get further information about

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Final Thought:

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Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Accelya's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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