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Urgent! Analista JR Regional de SAP BASIS Job Opening In Bogotá – Now Hiring RSG - Regional Services Group

Analista JR Regional de SAP BASIS



Job description

Únete a nuestro equipo en Bogotá, Colombia

En el área de Tecnología, Sistemas y Telecomunicaciones, buscamos un Consultor SAP Basis para incorporarse a nuestro equipo.

Tu labor estará enfocada en ejecutar actividades del ciclo de vida de las soluciones de SAP, soporte a usuarios nivel 1, esto es sin limitar, el levantamiento, control, diseño y desarrollo de los requerimientos o aplicaciones SAP que hagan referencia a la administración del sistema basis sobre el ERP SAP, utilizando las mejores prácticas en los módulos a su cargo, a si como soporte y acompañamiento a incidencias en las diferentes soluciones implementadas, asegurando su alineación a las necesidades del negocio, entregando un servicio con altos estándares de calidad y mantenimiento el cumplimiento de los acuerdos de servicio definidos con el cliente.

Algunas Funciones:

Soporte y gestión de incidentes y requerimientos SAP BASIS: Diagnosticar, atender y dar solución a incidentes o requerimientos, realizando el escalamiento a proveedores o especialistas cuando corresponda, garantizando cumplimiento en calidad, tiempos de respuesta y acuerdos de servicio.

Monitoreo y estabilidad del sistema: Ejecutar pruebas unitarias, realizar actualizaciones, monitorear el rendimiento de programas, interfaces y base de datos SAP, asegurando la estabilidad, seguridad y buen funcionamiento del sistema.

Administración técnica del entorno SAP BASIS: Apoyar en la gestión de licencias, roles, perfiles y controles de seguridad del sistema, así como en la documentación y actualización de la base de conocimiento de soporte.

Gestión de métricas e indicadores de servicio: Recopilar y analizar métricas de rendimiento y niveles de servicio, generando información oportuna para la toma de decisiones y la mejora continua del servicio.

Colaboración y mejora continua: Promover la sinergia con el equipo de tecnología y usuarios, identificando oportunidades de optimización en procesos, desempeño de programas y en el desarrollo de soluciones futuras.

Buscamos un Tecnólogo o profesional Universitario graduado o en formación 6 semestre en adelante, apasionado por la tecnología y con ganas de crecer en un ambiente dinámico.

Si te consideras una persona proactiva, orientada a resultados y con capacidad para trabajar en equipo, esta es tu oportunidad

Requisitos

* Experiencia certificable de mínimo 2 años en soporte y configuración de los módulos de SAP BASIS:


• Gestión de soporte a usuarios de SAP


• Administración de mesas de servicio de SAP


• Diploma de academias Sap


• Deseable concocimientos y experiencia en S4/Hana


• Participación en la implementación de proyectos de SAP


• Conocimientos en roles y perfiles Basis


• Creación de usuarios y gestión de auditorias


• Gestión de asignación y calculo de licencias

Beneficios

* Salario competitivo.

* Descuentos exclusivos.

* Acceso a programas de formación continua.

* Oportunidades de crecimiento y desarrollo profesional dentro de la empresa.

* Días libres pagados en fechas especiales.

* Acceso a programas de bienestar como gimnasio, casino, ruta.

* Programas de apoyo psicológico o asesoría financiera.

* Eventos sociales y actividades de integración para fomentar el compañerismo y el bienestar

emocional.

* Espacios recreativos dentro de la empresa, como áreas de descanso, cafeterías, o zonas de juegos.


Required Skill Profession

Other General



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