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Urgent! Analista de servicio y soporte técnico TI 1626490067.1 Job Opening In Medellín – Now Hiring PARVASOFT SAS
* Descripción empresa: El Servicio de Empleo operado por Comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación.
Las vacantes publicadas por el Servicio de Empleo Comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en Medellín y Antioquia.
Si estás interesado en consultar las vacantes para conectarte laboralmente con Comfama, te recomendamos consultar nuestra página web www.comfama.com opción Trabaja con nosotros
* Funciones del cargo: Importante empresa, ubicada en Antioquia, solicita para su equipo de trabajo, personal con experiencia mínima de 6 meses para desempeñar el cargo de analista de servicio y soporte técnico (TI).
Formación académica: Técnico/a, tecnólogo/a o profesional (o estudiante) en sistemas o en Análisis y Desarrollo de Sistemas de Información.
Funciones específicas:
- Atender las llamadas de soporte de los clientes y dar solución a sus requerimientos.
- Brindar soporte a solicitudes ingresadas vía WhatsApp, e-mail o telefónica, hasta la confirmación de solución por parte del cliente.
- Identificar, analizar e interpretar procesos y prácticas de trabajo empresarial para proponer soluciones en tecnologías de la información.
- Formular especificaciones funcionales y requisitos para ser usados por desarrolladores/as de sistemas.
- Evaluar y documentar los requerimientos tecnológicos de los usuarios/as, siguiendo estándares y metodologías de análisis.
Conocimientos:
- Conocimientos básicos en manejo de Windows e instalación de software (drivers, antivirus, firewall de Windows).
- Soporte técnico de primer nivel en herramientas de escritorio y software de punto de venta.
- Habilidades en atención al cliente, actitud de servicio, buena expresión oral y capacidad para resolver problemas con empatía.
Salario: 1.500.000 a 2.000.000 (dependiendo de la experiencia) + viáticos si realiza visitas a clientes + auxilio de conectividad + auxilio de transporte + prestaciones sociales.
Horarios: lunes a domingo, turnos rotativos.
Tipo de contrato: Indefinido
Lugar de trabajo: Virtual – Antioquia.
* Requisitos: -Analista de servicio y soporte técnico (TI)
-Técnico/as hasta profesionales en sistemas o en Análisis y Desarrollo de Sistemas de Información.
* Condiciones oferta: * Sueldo neto mensual: 2000000
* Descripción proceso de selección: El proceso de selección se realiza a través de Aira - plataforma de reclutamiento diseñado para mejorar tu experiencia de postulación.
Para postular solo necesitas:
1.
Postular a la oferta
2.
Revisar tu email
3.
Ingresar a Aira y contestar las preguntas y/o pruebas solicitadas
Luego, si vemos que tu perfil se ajusta a lo que estamos buscando, te contactaremos por email (a través de Aira) para seguir a la etapa presencial.
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Unlock Your Analista de Potential: Insight & Career Growth Guide
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Great news! PARVASOFT SAS is currently hiring and seeking a Analista de servicio y soporte técnico TI 1626490067.1 to join their team. Feel free to download the job details.
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