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Urgent! Analista de Calidad y Optimización de Procesos - LATAM Job Opening In Bogotá – Now Hiring Inlaze

Analista de Calidad y Optimización de Procesos LATAM



Job description

Enlazamos lo Mejor de la Tecnología y la Experiencia en Apuestas Deportivas, Juegos de Azar y Casinos Online



📊 Tu próxima jugada puede ser con nosotros


En Inlaze buscamos un/a Analista de Calidad y Optimización de Procesos que combine visión analítica, mentalidad preventiva y capacidad de ejecución para optimizar la eficiencia en toda la organización.

🧩 ¿Quiénes somos?

Somos una empresa dinámica, en constante crecimiento, que cree en la eficiencia como motor del negocio.

Nuestro foco está en detectar ineficiencias antes de que se conviertan en problemas y en implementar soluciones que generen impacto real.

Aquí, la mejora continua no es un proyecto puntual, es parte de la cultura.

🎯 Tu misión

Serás responsable de auditar, optimizar y documentar procesos clave, definiendo indicadores claros para medir eficiencia y calidad.

Trabajarás de la mano con líderes de distintas áreas para implementar mejoras, reducir riesgos y asegurar el cumplimiento de políticas y regulaciones.

🛠️ Responsabilidades generales

📌 Análisis y optimización


  • Auditar procesos para identificar ineficiencias, riesgos y oportunidades de mejora.


  • Diseñar y documentar SOPs, diagramas y matrices de control claros y escalables.


  • Implementar controles preventivos para evitar errores recurrentes.


📌 Medición y seguimiento


  • Definir y monitorear KPIs de eficiencia y calidad por área.


  • Coordinar con líderes para ejecutar mejoras y evaluar su impacto.


  • Preparar reportes ejecutivos con hallazgos, métricas y planes de acción.


📌 Cumplimiento y control


  • Garantizar que las operaciones cumplan regulaciones y políticas internas.


  • Proponer y ejecutar acciones correctivas ante desviaciones detectadas.


Requisitos deseables


  • +2 años de experiencia en análisis y mejora de procesos, idealmente en iGaming, fintech o sectores regulados.


  • Dominio de herramientas como Lucidchart, Visio, Notion o Confluence.


  • Conocimiento de metodologías Lean, Six Sigma, Kaizen o similares.


  • Habilidad para interpretar datos operativos y convertirlos en acciones concretas.


  • Experiencia en gestión de KPIs y control de calidad operativa.


🔑 Competencias clave


  • Mentalidad preventiva: anticipas y resuelves antes de que el problema exista.


  • Comunicación proactiva y clara, con propuestas viables.


  • Autonomía total para priorizar y ejecutar.


  • Pensamiento sistémico y orientación a resultados.


💼 Lo que ofrecemos


  • Rol estratégico con visibilidad directa en dirección.


  • Autonomía real para proponer e implementar mejoras.


  • Cultura enfocada en eficiencia, datos y resultados.


  • Oportunidad de crecer en entornos regulados y de alto impacto.


💬 ¿Te suena?

Si optimizar, prevenir y mejorar son parte de tu ADN…

📩 Postula o envíanos tu perfil.

Queremos conocerte.



Required Skill Profession

Business Operations Specialists



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