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Urgent! Agente de Call center Bilingüe (Inglés avanzado) - Ubi: Bogotá Job Opening In Chía – Now Hiring Foundever

Agente de Call center Bilingüe (Inglés avanzado) Ubi: Bogotá



Job description

Estamos buscando: 



  • Representantes de Servicio al Cliente Bilingües (Nivel B2 de Inglés)

  • Ubicación: Bogotá, Colombia.

  • Tiempo completo

  • $3.200.000 (Mensual bruto)

  • Presencial

  • Contrato a término indefinido


 


Sobre el Rol:


Estamos buscando representantes bilingües apasionados y orientados al detalle para unirse a nuestra campaña de atención al cliente especializada en pagos y transacciones.

En este rol, manejarás interacciones a través de voz, ayudando a los usuarios de una popular aplicación financiera en los Estados Unidos similar a Nequi.

Los clientes se comunicarán contigo para resolver dudas sobre la app, problemas de transacciones y consultas generales.


Responsabilidades:


- Proporcionar asistencia a los clientes en inglés a través de llamadas, abordando sus preocupaciones y consultas sobre la aplicación de pagos.


- Guiar a los usuarios en la resolución de problemas técnicos y financieros con la app.


- Mantener un enfoque profesional y amigable en todas las interacciones.


- Gestiona el proceso a través de las llamadas mientras mantienes la calidad del servicio.

Documentar y seguir los procedimientos para resolver problemas de manera eficiente.


 


Requisitos:


- Nivel de inglés B2: Capacidad para comunicarse de manera clara y efectiva en inglés.

Residencia en Bogotá.


- Mayor de 18 años.


- Graduado de secundaria.


- Habilidades de multitarea y manejo básico de computadoras (sistemas operativos, internet).

Excelente actitud y habilidades en relaciones de servicio al cliente.


- Para extranjeros: Se requiere PPT y pasaporte válido.


- Modalidad: Trabajo presencial en nuestras oficinas en Urban 165.


Ofrecemos:



  • Beneficios y Compensación:

  • Salario Competitivo:

  • Jornada Completa (46 horas semanales): $3'200.000 COP mensuales.

  • Dos días libres a entre semana, proporcionando un balance entre tu vida laboral y personal.

    Contrato indefinido con todos los beneficios legales, asegurando estabilidad laboral.

  • Capacitación Completa Pagada: Te ofrecemos una formación exhaustiva para que te sientas preparado y seguro en tu rol desde el primer día.

  • Beneficios Adicionales por Trabajar en la Oficina: Disfruta de ventajas adicionales en un entorno de trabajo profesional y dinámico.


Requisitos


- Estudios: Bachiller/Eduacion media
- Idiomas: Ingles – Intermedio
- Sin Experiencia.


 


Required Skill Profession

Sales Representatives, Services



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