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After Sales CPM Job Opening In Bogotá – Now Hiring DHL Global Forwarding


Job description

Title: Expert SLS CRT (CPM)
Location: GSC BOG
Key Responsibilities
:

General purpose of the function: Develop a strong and trustful relationship with clients through timely and accurate communications.

  • Responsible for providing support to the assigned account.

  • Review and ensure the achievement of specific client KPIs and service agreements.

  • Generate, analyze, and present performance reports to stakeholders.

  • Maintain clear and effective communication with internal and external third parties to meet client expectations.

  • Provide proactive issue resolution and implement corrective and preventive actions to ensure service excellence.

  • Act as the key contact for escalations, ensuring timely and effective solutions.

  • Develop and maintain sustainable relationships with internal and external stakeholders.

  • Coordinate and oversee business implementations.

  • Participate in and/or lead customer reviews (QBR and/or MBR).

  • Coordinate stakeholder activities, ensuring quality, compliance, and timeliness.

  • Understand client documentation requirements and provide detailed guidelines to stakeholders to ensure compliance.

  • Recommend and coordinate necessary changes based on process analysis.

  • Assist DGF operations in resolving complex issues.

  • Create, update, and manage internal documentation, including SOPs, process maps, and work instructions.

  • Lead the implementation of process improvements, workflow optimizations, and automation initiatives to increase efficiency.

  • Filter and consolidate information from multiple sources to provide accurate and relevant insights.

  • Prepare and deliver management reports, dashboards, and presentations for different audiences.

  • Maintain direct contact with clients, DGF stations and multiple stakeholders across the supply chain to ensure smooth operations.

  • Demonstrate proactive problem-solving, anticipating potential issues and mitigating risks.

  • Apply and enhance supply chain knowledge to optimize end-to-end processes.

  • Monitor, measure, and improve KPIs through continuous improvement methodologies.

Skills / Requirements
:
Professionals in industrial engineering, international business, or related fields

  • Minimum of 2 years in logistics processes
  • Extensive knowledge of cargo transportation and the logistics industry
  • Fluent communication in English (verbal and written), (B2 – C1)
  • Excellent proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

  • Customer service and communication skills.

  • Teamwork and autonomy
  • Employees who have been in the organization for 12 months or in their current role
  • Employees that are not in transition projects

Required Skill Profession

Other General


  • Job Details

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Unlock Your After Sales Potential: Insight & Career Growth Guide


Real-time After Sales Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for After Sales in Bogotá, Colombia, highlighting market share and opportunities for professionals in After Sales roles.

13842 Jobs in Colombia
13842
976 Jobs in Bogotá
976
Download After Sales Jobs Trends in Bogotá and Colombia

Are You Looking for After Sales CPM Job?

Great news! is currently hiring and seeking a After Sales CPM to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DHL Global Forwarding adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for After Sales CPM Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for After Sales CPM?

Key qualifications for After Sales CPM typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for After Sales CPM?

To improve your chances of getting hired for After Sales CPM, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for After Sales CPM Job Success

DHL Global Forwarding interview tips for After Sales CPM

Here are some tips to help you prepare for and ace your After Sales CPM job interview:

Before the Interview:

Research: Learn about the DHL Global Forwarding's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your After Sales CPM interview at DHL Global Forwarding, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DHL Global Forwarding's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for After Sales CPM Positions

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