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Administrativo/a de Tecnologia Job Opening In Barranquilla – Now Hiring Garsite Latam ZF SAS


Job description

INFORMACIÓN DEL CARGO


Cargo: Administrativo de Tecnología

Área: TI

Cargo jefe inmediato: Coordinador de Control y Tecnología

Resumen General:

Brindar soporte técnico eficiente a los usuarios de la empresa, administrar la infraestructura tecnológica y proponer mejoras continuas que optimicen los procesos empresariales, garantizando la seguridad de la información y el adecuado funcionamiento de los recursos tecnológicos.

REQUISITOS MÍNIMOS


Educación: Técnico, Tecnólogo, Profesional o estudiante en últimos semestres de Mantenimiento de Sistemas Informáticos, Ingeniería de Sistemas o afines.

Experiencia: Mínimo 6 meses de experiencia.

Conocimientos:

  • Conocimientos en instalación de softwares.

  • Conocimientos en mantenimiento de sistemas operativos Windows, Lenux y Mac.

DESCRIPCIÓN DE LAS FUNCIONES

  • Recibir solicitudes de usuarios vía sistema de tickets, correo o presencialmente.

  • Diagnosticar problemas básicos de hardware, software o red.

  • Documentar cada caso en la herramienta de gestión asignada, con tiempos de atención y solución.

  • Realizar limpieza física interna y externa de los equipos.

  • Revisar el estado de discos duros, memoria y periféricos para prevenir fallas.

  • Sustituir piezas menores (teclados, mouse, cables de red, discos…) según necesidad.

  • Reportar al analista de tecnología problemas que requieran acciones de mayor complejidad.

  • Instalar sistemas operativos siguiendo imágenes estandarizadas.

  • Configurar aplicaciones ofimáticas, correo electrónico y navegadores.

  • Apoyar en la instalación de impresoras, escáneres u otros dispositivos.

  • Verificar la correcta activación de licencias de software.

  • Actualizar registros de activos tecnológicos (PCs, portátiles, impresoras, licencias).

  • Etiquetar equipos nuevos o reasignados.

  • Realizar inventarios periódicos de equipos
  • Resolver de forma autónoma incidencias de bajo impacto y complejidad.

  • Escalar de manera oportuna los casos que no estén dentro de su alcance al Analista.

  • Acompañar al analista de tecnología en el seguimiento de incidentes complejos para adquirir experiencia.

Otras funciones que le sean asignadas según las necesidades de la organización

Required Skill Profession

Other General


  • Job Details

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19243
261 Jobs in Barranquilla
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