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Urgent! Administrative & Customer Service Assistant FULL TIME! (AR0919FT) Job Opening In WorkFromHome – Now Hiring Confidential

Administrative & Customer Service Assistant FULL TIME! (AR0919FT)



Job description

Overview

Salary: 3.500.000 COP | 840 USD | Schedule: Tuesday - Saturday 9 AM - 5 PM (EST)

A leading company is looking for a highly motivated Administrative and Customer Service Agent to join our dynamic team! If you have excellent communication skills, strong organizational abilities, and a passion for providing outstanding customer support and administrative assistance, we’d love to hear from you!

Responsibilities

  • Client Support & Scheduling: Schedule and confirm appointments via phone, email, or scheduling software; Send appointment reminders (calls, texts, or emails); Greet patients virtually and ensure smooth check-in processes; Provide a welcoming virtual experience for clients; Communication & Documentation
  • Answer incoming calls and direct them to the appropriate team member
  • Welcome and assist clients and visitors via phone
  • Create, update, and manage documents using Microsoft Office
  • Ensure all consent forms and letters are current and accessible and signed
  • Administrative Support: Perform general clerical duties (emailing and digital filing); Provide administrative support to all staff members; Assist with onboarding and training of new personnel
  • Insurance & Accounting Support: Verify insurance coverage and update client records; Maintain accurate insurance information and validation; Enter data into practice management systems; Update insurance claims and investigate discrepancies
  • Other Duties: Complete additional tasks as assigned to support practice operations

Requirements

  • Medical assistance experience is a plus
  • English Level C1+
  • Customer service experience
  • Basic administrative tasks

Benefits

  • 100% remote work.

  • 40 hours per week.

  • Vacation benefits after 1 consecutive year with us!
  • Annual rate adjustment (we want to keep a competitive salary for you).

  • Experience working with international clients.

  • Improvement in your English skills.

  • Development plans.

  • Training with tools and team support.

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Required Skill Profession

Ciencia, Investigación Y Enseñanza



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