Job Summary
This position is responsible for performing SAP BASIS functions that include but are not limited to: application support; performance monitoring and tuning; assisting with planning; designing, managing, and implementing SAP within a defined landscape; and adhering to the current BASIS policies and best practices with process development and documentation.
Job Duties
- Accountable for the delivery of key Technical projects which deliver best practices and optimization within the SAP environment.
- Serve as an integrator to the functional and business teams for technical services provided by the BASIS team, the client infrastructure provider and vendors/other service providers.
- Work closely with team leaders to understand current project and support priorities and provide support for day-to-day deliverables as prioritized and requested by management.
- Develop, maintain, and continually improve documentation for SAP Basis Policies and Procedures.
- Attend regular Change Control meetings to represent the SAP Basis team.
- Plan SAP Installations, System Sizing (Capacity planning), Disk/Storage/Server Layout, and System Installation Plan.
- Install SAP Components based on SAP NW 7.xx, SAP Solution Manager 7.x, SAP Business Warehouse 7, SAP CRM 5.0, SAP SCM 7.1 (including APO), SAP ECC 6.0, SAP Enterprise Portals 7.x, GTS 11.0, and GRC 10.1.
- Perform post-installation setup of SAP Components including initial system backup, configuration of transport management, developer keys, SAP router, support packages, client copy, OSS notes, SAP Note Assistant, DBA configuration, tuning/parameter modification, and SAP LOGON entries.
- Daily system monitoring and troubleshooting of support issues reported by project teams.
Qualifications
- 5+ years experience as a SAP Basis administrator providing support and guidance to SAP Basis team or large contribution to several SAP Basis projects.
- 3+ years in a SAP production support environment or multiple full life cycle projects.
- Expertise in one or more of the following areas: SAP PI Administration, GRC 10.1 support, SAP Enhancement Package implementation, VMWare or Nutanix platform experience, or Hana administration experience.
- SAP Certification on UNIX and LINUX platform a plus.
- Must be experienced with or knowledgeable on the latest SAP technologies such as ERP 6 or later, GTS, SCM with Live Cache and Optimizer, BW, Solution Manager 7, and Enterprise Portal.
- Knowledge in SAP Java capabilities and strong understanding of memory management in these environments.
- Highly self-motivated and directed.
- Strong project management skills with excellent attention to detail.
- Experience in system development and project management across a variety of technical platforms.
- Experience in defining and establishing business requirements and aligning IT initiatives with business priorities.
- Experience with SAP applications operating system administration (Unix and Windows).
- Strong troubleshooting, analytical, problem-solving, conceptual and performance tuning skills.
- Strong customer focus and management of client expectations.
- Work with minimum supervision.
- Excellent communication (written/documentation and verbal) and interpersonal skills.
- Ability to take on complex projects and assignments without detailed specifications and provide leadership direction to other SAP Basis personnel as appropriate.
- Comprehensive understanding of systems, applications, and/or networks so that practical solutions can be provided that factor system performance, usability, quality, cross-system interdependencies, scalability, and overall cost to develop and maintain.
- Should be willing to work on a 24x7x365 support environment.
- Experience in working in a SOX regulated environment.
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